ABOUT MAGGY LONDON
Here at MAGGY LONDON, everything we do is for women.
We understand the power of women — the strength, perseverance and passion of women — and we understand that no two women are exactly the same. We care about finding the perfect dress for your personality, your body and your lifestyle. We care about supporting your classic style with modern updates to timeless silhouettes. We care about getting to know you on a personal level through emails and social media messages. We care about you.
Thank you for always trusting us to make you feel your best.
Please Note: Maggy London does not have a customer service phone number. If you need to contact us please use our firstname.lastname@example.org email.
|ORDER PLACED BY
|FREE STANDARD SHIPPING
|FREE FOR ORDERS $125 and up
|12:00 PM EST
|$5.00 FOR ORDERS $0.00 - $124.00
|12:00 PM EST
|2-5 DAY STANDARD
|12:00 PM EST
| 2-5 BUSINESS DAYS
|1-2 DAY EXPRESS
|12:00 PM EST
1-2 BUSINESS DAY
*Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing.
HOW DO I RETURN MY ORDER?
Refer to our Returns & Exchanges Page for instructions on how to return or exchange your order.
WHAT ARE YOUR SHIPPING OPTIONS AND RATES?
Shipping rates are calculated according to the type of shipping you choose. Each address you instruct us to ship to is considered a separate order and is subject to applicable shipping charges. All orders with total value over $125.00 qualify for FREE STANDARD SHIPPING Please note, all orders totaling over $1,000 in value will require a signature upon delivery.
WHEN WILL MY ORDER BE SHIPPED?
Pending order verification and credit approval, orders will be shipped within 2-3 business days.
CAN I SHIP TO AN ADDRESS OTHER THAN MY OWN?
Yes! When prompted for the billing address, fill out the address associated with the credit card used to make your purchase, then fill out shipping information to the address you wish to send your order to.
WHAT SHOULD I DO IF THERE IS A SHIPPING ERROR?
If you notice any discrepancies with your shipping address please contact our customer service team as soon as possible so we can cancel your order and enter a new order with the correct shipping information. We strongly recommend reviewing your shipping details prior to entering your order as well as reviewing your order confirmation email to ensure all information is accurate before your order ships. If you received an incorrect item or size please reach out by phone or email at email@example.com before returning your order.
DO YOU SHIP TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we currently ship to PO Boxes using the free standard shipping or our 2-5 day delivery services as well as Military APO/FPO addresses using the free standard shipping.
CAN MY ORDER BE DELIVERED INTERNATIONALLY?
Yes! We ship internationally, duty rates may apply.
HOW DO I TRACK MY ORDER?
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. This information will update you with the status of your shipment, you can even sign up for email/text alerts by clicking Track My Package in your shipping confirmation email.
MY TRACKING INFORMATION ISN'T UPDATING, WHAT DO I DO?
No problem! Just contact our customer service team at firstname.lastname@example.org and we will provide you with an update on your tracking information.
TERMS & CONDITIONS
INFORMATION COLLECTION AND USE
Maggy London collects personally identifiable information when you request information from Maggy London. On such occasions, Maggy London may ask for your name, email address, zip code and personal information concerning your interests, occupation, gender and other demographic information. Maggy London also receives and records information from server logs from your browser including cookie information relating to pages requested. Maggy London does not seek to collect such information from persons under the age of 18. If you are under the age of 18, please do not submit any such information to us. If you are the parent or guardian of a person under the age of 18 who has provided such information to us, please inform us (through the Maggy London website or telephone number listed above) and we will remove such information from our database as described further below. In addition, no person (of any age) is required to provide us with the personally identifiable information we request. If you do not wish to provide such information, you are free not to do so. Your provision of requested information to us through Maggy London's website or other means is presumed by us to be voluntary and with your consent to the uses described herein. If after submitting personally identifiable information to us, you wish to "opt-out," please contact us as noted above and we will remove your information from our database as set forth below in the section titled "Managing Your Information." Please know that such a decision will not stop advertising or content that is generated prior to the time when we can accomplish the removal of your information. Maggy London uses the information you provide to us to customize advertising and content that we present to you, to contact you concerning specials and new products and to enhance our product offerings. Maggy London will not sell or rent your personally identifiable information to any third party except when: You have been given an opportunity to "opt out" of sharing the information and have declined to exercise that right within the time period provided; Maggy London must share the information in order to provide a product or service that you have requested, in which case we will demand that any third party we use to fulfill your order agree that it does not have the right to use the personally identifiable information other than to fulfill your request; or Maggy London is required to respond to subpoena, court orders or other legal process requiring such disclosure.
MANAGING YOUR INFORMATION
MODIFICATIONS TO THIS POLICY
Maggy London may make modifications or amendments to this policy from time to time. In the event that such changes alter how Maggy London gathers, processes, uses or discloses your personally identifiable information, Maggy London will post such changes on our website.
Maggy London, its suppliers, licensors, or the original creators of all materials on Maggy London's website own all copyrightable subject matter on Maggy London's website and all trademarks, patents, proprietary information, technologies, products, processes or other proprietary rights of Maggy London and/or such other parties. No license to or right in any such copyrights, trademarks, patents, proprietary information, technologies, products, processes and other proprietary rights of Maggy London and/or other parties is granted to or conferred upon you. Notwithstanding the foregoing, Maggy London hereby authorizes you only to copy the content herein solely for your personal and private use in learning about, evaluating, or acquiring Maggy London products. Except where expressly noted, no other permission is granted to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this website. Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Any other use of materials on this website, including reproduction for purposes other than those expressly permitted herein, modification, distribution, or republication, without prior written permission of Maggy London is strictly prohibited. Any copy made by you as permitted herein must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials. The use of such materials on any other website or in any environment of networked computers is prohibited.
CONTESTS AND SWEEPSTAKES
When we run a contest or sweepstakes relating to this website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard which at Tier 1 Certification and compliance ensures unbeatable security and protection of sensitive customer information including credit cards. The requirements for Tier 1 Certification include: Security management policies; Security policies; Security procedures; Network architecture; Software Design; Critical Protective Measures.